12/22/2014

Excellent supplier

Good product description - it's installed and working and reasonable postage rates.

Great service, I give it five stars. For good service and fast shipping.

Got what I needed fast, easy and a lot cheaper than the local suppliers.

Prices good and order was processed promptly and received as expected. Been using them for quite a while now with no complaints.

Everything came on time, and it was the exact part I was looking for. I will be using this website again for future purchases.

I found hard to find parts

Great Prices and fast shipping. And when one of the parts was missing from the manufacturer's bag, they shipped a replacement at no charge! Thanks

Good help by phone with the order and we receive exactly wath we want plus fast delivery.

Best price found on the web, item in stock and arrived when expected.

I've looked everywhere for the penguin chlorine dispenser and matching thermometer. Found lots of them but no one would ship to Canada until I found your site. Thank you so much!

Thank you for fabulous service. Description Of parts, instructions for installation & speed of delivery has been exemplary. Would be delighted to recommend to others & have bookmarked for future needs.

Hello Jeremy:
Thank you again for all your assistance with helping me find the correct pool parts I needed. I received the order today all looks good, I will have them installed on Saturday.

You really went out of you way to assist me and I wanted to make sure you knew I appreciated it; this day and age it seems like there is no customer service out there, but your company and yourself are the best.

Please if you are not your boss, pass this on to your manager!

Thank you we will be ordering from you again!

Cheryl

11/27/10

I have never been more pleased with the service i get from this place.If i ever need anything that my supply house cant get me,i get it here.I would recommend AZ Pools to anybody!!!These people really help if you have any questions.Jamie your the best!!!


Michael Colfax NC

11/22/10

Rating: Excellent

Price Rating:Good

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Comments:Very good service. Quick delivery in France, about 8 days. I will purchase again with them.

11/16/10

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Comments:Jaime was more than helpful and excellent to do business with. I've already recommended them twice. They will be my first call should the need arise in the future.

11/06/10
Thank you for a quick respond,on my order, Its good to do business with you guys. Jose-Mr.Poolman (Texas)

11/02/10
Thanks for all of your help, Jamie--I'm glad I found you. I really do appreciate the help; and I already referred your company out once since I got back to the office. ~Jason V. (Arizona)

11/01/10
I recently ordered a set of Paramount Retro Jet Nozzles to replace our AA QuikClean ones that had worn out. They arrived here (in Australia) within a couple of weeks and were exactly as ordered. The support I received (from Jaime) to confirm which parts we needed, was excellent. I would happily recommend infloorparts to anyone who needed the products they stock. An excellent company to deal with.

11/01/10

Hi Jaime:

We just received the replacement part. I entered the pool and it works perfectly. Thank you for
your quick response. I will put the first part in the mail tomorrow.

I really appreciate your great customer service attitude and your quick response. Thank you
again...Linda J.

11/01/10

Hi Jamie. Part has arrived. Excellent work. Much appreciated. Danny

Danny Rae

NSW Australia

10/29/10
Excellent service with prices that can't be beaten.Quick delivery from overseas,delivery time was quicker than the quoted delivery time locally.
Everything was correct as ordered and the staff are very helpful and efficient.If only all online stores were this good,it really is a credit to them.

Greg W

Cootamundra NSW

AUSTRALIA

10/24/10
Got it , Thanks for your Great and timely service, Mike ,Florida Leak Locators, Orlando

09/27/10

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent


Comments: Very fast service.

Order arrived sooner than expected!!

No problems at all.

05/10/10
Jaime,
I can not express enough, how much I appreciate all your help. I'm sure there is no way I could have done this without your dedication to your customers. I'm sure that any pool supplies I may need in the future will be brought from AZ Pool Supplies Inc., because of your dedication to your customers. I also will tell all my friends who have pools how much you helped me, and hope they will purchase any supplies they may need from AZ Pool Supplies.
Thank you! Thank you! Thank you!
Sincerely
Dennis

04/23/10

Completely satisfied with the product (Paramount 6 Port Module), the service, and the support. Would highly recommend to others. Price was much better than local store. Will definately purchase from you again.

04/22/10

I purchased a house with in inground swimming pool that was missing all the cleaning heads for the in-floor cleaning system. The folks at Infloor Parts helped identify the parts and tools that I needed as well as matched the color of my pool. They were far more helpful and cost effective than my local pool parts supplier. I will be ordering all my hardware from them.

04/05/10

Outstanding delivery time. Pleasant experience no difficulty at all with my order. Unfortunately by the time I ordered and received my part I had trouble shot my issue and my problems was corrected. Since I know i will eventually use this part I decided to keep it for later usaged. If I have any future needs I will definitely seek your store before utilizing a local store or another online store.

03/08/10
Excellent service with prompt delivery. The Paramount RetroJet Nozzles are more robust nozzle that the A&A Manufacturing quick clean and they are easy to install. Thank you. Jerry F. Inverness FL.

02/16/10

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent


Comments:The web site was easy to use. Important since I had to identify the needed parts from pictures and details they provided. Parts were shipped quickly and received before I expected. There was a name and business card for a contact person with the packing slip and even though I didn't need to contact anyone, I appreciated that very much.


Howard W.

Englewood, FL

02/11/10

Dear Savannah,

I was trying to leave your company a testimonial, however, i couldn't find a link to do so. So I was hoping that you would add it to the list if you'd like:

I was very impressed with the speed of service provided by infloorparts.com, not to mention the speed of delivery of my order! My order was shipped the day my order was placed, and I received the package 6 days later, INCLUDING weekends!

I have placed orders from bigger international companies in the past, and 95% of the time, my order is shipped a day or 2 after the order has been placed.My parts have been installed and they are working splendidly.

Thank you for all the help you have provided me. You are a lifesaver!

Jason N. - Adelaide, South Australia, Australia

1/28/10

Thanks Savannah, The part arrived quickly and is perfect. Thanks for your prompt service.

Damien - Cheltenham, Australia

12/18/09

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Comments: I would highly recommend this company. They were fast, efficient and professional. I would and will gladly use this company again in the future. A very happy customer!!

James XXXXXXX - Brisbane, Australia

12/16/09

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Comments:They are the ONLY people to go to for in-floor pool parts (and in fact, I'll buy
everything I can for my pool from them). And no, I don't work for them, know them, or have any financial interest - they're that good.

David XXXXXXX - Baton Rouge, LA

12/09/09

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Comments: All good, highly recommended!

Parts arrived exactly as described, quickly, well packed and my pool is now cleaning itself again, so I can relax with a beer!

Ray

Sydney Australia.

12/05/09

I just wanted to take a moment to tell you how pleased I am with the level of service you provided me. I recently purchased a 6 port AA Manaufacturing Kit from you and it arrived quickly and without incident only to discover that I had ordered the incorrect part. I actually needed a 5 port valve and called customer support looking for assistance. The response I got was amazing. In a 5 minute call, the woman that assisted me identified the correct part I needed, arranged to have it shipped out immediately so I could have it before the weekend, saved me shipping costs using USPS and enclosed a return label for the wrong part.


It is Saturday morning and the new valve is installed and working great and the wrong one is in the mail on its way back. This is my second purchase from InFloorParts.com and if I need anything else it will be the first place I go. I do not usually take the time to write feedback but your service was so professional and exceeded all my expectations that I had to acknowledge your staff.

Bill xxxxxxx

Clearwater, FL

11/26/09

Dear Savannah

We received the water valve for our pool yesterday. My husband installed it this morning. It is working so well, that he is just sitting by the pool smiling. (he is very proud of himself for putting it in , too.)

Thanks for calling me and explaining the part to me. We are so glad we bought it.

Thanks again,

Linda xxxxx - Ormond Beach, FL

11/24/09

Rating: Excellent

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Comments: The order was easy and the lowest sale price I could find. The delivery was earlier than the forecast.

11/11/09

Rating: Excellent

Price Rating:Good

Shipping Options Rating:Good

Delivery Rating:Good

Ease of Purchase Rating:Good

Customer Service Rating:Excellent

Title:

Body:Staff very helpful in identifying the correct colour and nozzle sizes, unlike the Australian distributer and local pool shops. A very easy transaction

10/08/09

Rating: Good

Comments:

Price Rating:Good

Shipping Options Rating:Good

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:OK

Title:

Body:Prompt delivery of parts as ordered

Malcolm - St. Clair, NSW AUSTRALIA

10/01/09

Savannah McBride,

Just a note of thanks for your help with my pool parts. It is 2:40 and I have my parts. Beat our estimate by 20 minutes.

Thank you!

S

09/23/09

Rating: Excellent

Comments:

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Title:

Body:Very friendly people. They explained all the parts would be included. The install went
perfectly!

Edward - Mesa, AZ

09/14/09

HI Savannah


The parts arrived today. Thank-you for your assistance and great service.

Regards


Greg

Brisbane Queensland

Australia

09/14/09
Thank you Savannah for your quick response. I am impressed with your customer service and knowledge of our system. I will be sure to recommend you in the future.


Karen

Tuscon, AZ

09/09/09

Rating: Excellent

Comments:

Price Rating:Excellent

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Title:

Body:Parts delivered to Shoal Point, Queensland, Australia before local distributors could
supply them. And at a 30% cheaper price!

Thanks guys Excellant Service

Cheers
Derek

08/16/09

Rating: Excellent

Comments:

Price Rating:Good

Shipping Options Rating:Excellent

Delivery Rating:Excellent

Ease of Purchase Rating:Excellent

Customer Service Rating:Excellent

Title:

Body:Great service from beginning to end Price point about 30% less than competitors. I would sudgest discount for mass purchases since it seems all my existing popups seem to be deteriorating at the same time. I bought six and probably need six to eight more. at $70 dollars each that adds up quickly

Edward

Las Vegas, NV

08/01/09

Had a Paramount Pool valet in floor clean system that has never worked properly since the day it was installed. In Floor reocommended the AA Manufacturing replacement head that rachets 30 degrees with every cycle. After 6 hours the pool is cleaner than it has been in years and all the dirt now goes to the drain, rather than accumlating on the stairs as the Paramount Pool Valet shoots in one direction only.

Thanks for your recommendation and your prompt service.

Wayne XXXXX

Scottsdale, Arizona

06/20/09

I just wanted to let you know that the part arrived this morning and is working perfectly. Our 15 year old cleaner is as good as new.

Thanks for the prompt shipment.

James XXXXX

Ormond Beach, FL

06/01/09

Savannah:

Your hard work and diligence paid off!!! I ordered 2 rings and a leaf basket.

Thank you for caring about customer service - it is so rare these days to have someone really help. If I ever need anything else, I know who to call. Have a great week.

Tom XXXXX

McAllen, TEXAS

05/25/09

Hi Savannah,

The module arrived on Saturday morning. The in floor cleaning is working well again. Thanks for the great service and fast delivery.

Thanks, Tony

Heidelberg, Australia

05/25/09

Wow, I'm impressed with the speed of your answer. I guess I found the right web site!

My heads are in the pool floor, so I'll be buying a high flow.

Thanks,
Eric

Carlisle MA

9/23/08

Hi Savannah,

I Received the part safely. It has been in the pool a few weeks now and I am delighted with it. It appears much more robust than the original Quiclean1 nozzles and less likely to pop out.I have just ordered another four.

Thanks, Eamonn

Phoenix, AZ

9/15/08

Dear Mr. Smith,

Thank you for your professionalism, support and
patience. The recommendation you suggested was the fix.

Sincerely,

Gregg

NASA Shuttle Communications Director

Kennedy Space Center, Florida

9/15/08
Hi Savannah,
I got my sensor today and my Caretaker is now working perfectly again.
Thank-you,

Greg

Greg xxxxxxxx

Cranebrook, Sydney

Australia

7/2/08
i received my order today, thank you, looks like i will have a clean pool again with less work, that is what having a pool is all about ,just enjoying it.

so thank you again.

mel xxxx
Las Vegas, NV